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I lost my receipt. Can I still return products?

Unfortunately we always require proof of purchase and will not accept returns without it. The receipt that you receive when you purchase the item is your proof of purchase and it is the customers responsibility to keep this receipt.

The pre-order service provides you with convenience to order your favourite products online, from the comfort of your home. Your pre-order items will be reserved and made available for your collection.

We like to make things easy for you using Pre-Order’

Follow these easy steps

  1. Browse our range
  2. Add selection to your basket and proceed to check-out
  3. Enter your details.
  4. Confirm pre-order
  5. Receive your pre-order at your location and make your payment

Your goods will be hand-delivered by EthioSuQ Team directly to your Location. Please make sure you print out your order confirmation e-mail that has your order number on it, as this will be proof of your pre-order.

We are in the process of finalizing card payment as an option. For now though we are only accepting cash payments and bank transfer or Mobile Banking.

When you place your order we will sent an email to your registered email address.

If you have any problems placing your order via the website please make sure that you have inserted confirmation code after entered your phone number and your order will be placed immediately.

The first thing to do is to use the Search Box in the top right hand of the page and enter the product name or brand name. If you still can’t find the product you require then you can call +251910884381 or email sales@ethiosuq.com The operating hours are Mon-Sun 8.30am – 5:00pm.

The Best Online Marketplace in Ethiopia

How to create an online store on EthioSuQ.com and become a vendor?

  1. Go to www.ethiosuq.com
  2. Hover around BECOME A VENDOR and click on CREATE YOUR ONLINE SHOP
  • Click on I am A vendor and fill all the fields except SHOP URL and click on REGISTER.
  • Click on Let’s GO!
  • Fill your Information’s and click continue.
  • You can fill your Bank account detail or you just can skip this step.
  • Your store is now ready… Just click Go to your store Dashboard!
  • Click on products
  • Click and add products

Congratulations, You now a Vendor on EthioSuQ.com

What is EthioSuQ.com

EthioSuQ.com is the largest marketplace for buy and sell online in Addis Ababa, Ethiopia. It is the place for buyers and suppliers to find trade opportunities and promote their businesses online. We are an online eCommerce business platform, where you can search, post or advertise to find a potential business partners. To find out more, please visit www.ethiosuq.com