EthioSuQ Privacy Policy
Effective Date: 2021-03-31
1. Introduction & Agreement
Welcome to EthioSuQ. This Privacy Policy explains how EthioSuQ (“we,” “us,” or “our”) collects, uses, and protects your information when you use our Service. By using our Service, you agree to the collection and use of information described in this policy. This policy, along with our Terms and Conditions, forms your agreement with us.
2. Information We Collect
We collect information to provide and improve our Service. This includes:
| Data Type | Examples of Data | Purpose |
| Personal Data | Name, email, phone number, address, location data. | To contact you, fulfill orders, and send marketing/promotional materials (you can opt-out). |
| Usage Data | IP address, browser type, pages visited, time spent, device identifiers. | To monitor and analyze Service use, and detect technical issues. |
| Cookies | Session, Preference, Security, and Advertising Cookies. | To track activity, remember your settings, and serve relevant ads. You can disable cookies in your browser, but parts of the Service may not work. |
| Other Data | Optional demographic data (e.g., age, marital status, professional details). | Collected only if provided by you or necessary for specific services. |
3. How We Use Your Data
We use your data for essential business functions, including:
- Providing and maintaining the Service.
- Customer support and account management.
- Improving our Service and developing new features.
- Marketing (unless you opt-out) and providing special offers.
- Billing and enforcing contracts.
- Detecting and preventing security/technical issues.
4. Data Retention and Transfer
- Retention: We keep your Personal Data only as long as necessary for the purposes outlined in this policy, or to comply with legal obligations.
- Transfer: Your data, including Personal Data, may be transferred to and processed in Ethiopia. By using our Service, you consent to this transfer. We take reasonable steps to ensure your data is secure.
5. Disclosure and Security
- Disclosure: We may share your data with Service Providers (who help us run the business) and affiliates, or if required by law, during a business transaction (like a merger), or with your consent.
- Security: We strive to use commercially acceptable means to protect your Personal Data, but no method of transmission over the Internet is 100% secure.
6. Your Data Protection Rights
Depending on your location (e.g., EU/EEA under GDPR, or California under CCPA), you have the right to:
- Access the data we hold about you.
- Rectify (correct) inaccurate or incomplete data.
- Delete your Personal Data from our systems.
- Object to or Restrict processing of your data.
- Withdraw Consent at any time.
To exercise any of these rights, please contact us at the email below.
7. Third-Party Links and Children’s Privacy
- Third-Party Links: Our Service may link to other sites. We are not responsible for the privacy practices of those external sites. Review their policies.
- Children’s Privacy: Our Service is not intended for children under the age of 18. We do not knowingly collect Personal Data from children.
8. Changes to this Policy
We may update this policy occasionally. We will notify you of any significant changes via email and/or a prominent notice on our Service before the change takes effect.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us by email:
sales@ethiosuq.com
